Frequently Asked Questions

If a product has arrived damaged or flawed due to a manufacturing error, YokochoFashion offers a refund (or free replacement, including shipping) of the damaged item. Contact Merchant Support within 30 days (domestic orders) or 45 days (international orders) of the damaged product delivery.

Shipping times vary depending on the shipping method and your location. Standard shipping typically takes 3 days to 5 days business days. International shipping times may vary.

Once your order is shipped, you will receive a tracking number and a link to our tracking portal via email. You can use this information to track the status of your shipment.